Payment Terms
All customers may apply for Net 30 day payment terms by completing our credit application.  Net 30 day payment terms are extended to companies that have been in business for at least one year and can provide evidence of prompt payment on other Net 30 day accounts.  The review process takes approximately two weeks and we will notify you of our decision via email once the review process has been completed.

Once Net 30 day payment terms are approved, customers must consistently pay invoices within 30 days to maintain their payment terms.  A history of late payments will jeopardize terms and may likely result in a return to prepayment status if not corrected.  A finance charge, calculated at 1.5% per month, will be added to all past due invoices.

New account orders without Net 30 day payment terms must be paid prior to shipping.  Visa, MasterCard, and American Express credit cards are accepted.  Prepaid checks require 10 business days to clear.

Please make checks payable to "CPS, Inc." and mail to:

CPS Inc.
403 County Road, Unit 3
Cliffwood, NJ 07721

Prices
Prices of products found at thefitnesscompany.biz have been deeply discounted from the Suggested Retail Price (SRP) to make volume purchases by businesses affordable.  Please note that prices are subject to change without prior written notice.

Minimum Order
Minimum order size will vary depending on the product.  We make every effort to avoid minimums whenever possible.  In some cases, a handling fee may be applied for below minimum orders.

Custom Order
A custom order is one in which the order has either been personalized or is manufactured to specific dimensions, colors, or other specifications and therefore cannot be resold to any other customer.  All custom orders require a 50% non-refundable deposit with your order.  The balance is due prior to shipping.  Custom orders may not be cancelled.

Samples
We encourage you to order a sample when placing a new customized apparel order.  An invoice will be created for each sample order with a credit being issued for samples returned within 10 business days.  The freight amount on the sample invoice will remain due.

Returns & Shortages
Merchandise should always be inspected carefully upon delivery.

  1. Please note that when signing your name for a delivery, you are acknowledging receipt of a certain number of packages.  You cannot claim a shortage later when the receiver has signed for a complete delivery.
  2. If there is a discrepancy between what you receive and what the paperwork says you should receive, then note the discrepancy, in writing, on the delivery receipt.  We will then file a claim on your behalf with the trucking company.
  3. If you cannot take the time to immediately verify that the delivery is complete and in good condition, then write “verification of products received subject to inspection” on the delivery receipt.  You will then have 48 hours to thoroughly inspect the delivery after the driver leaves and notify us of any discrepancies.
  4. Claims for non-transit related damages or shortages must be made in writing within 10 business days post delivery.  A request for return of non-damaged merchandise must be made within 30 days from the date of delivery.  No returns will be accepted without a return authorization number. Certain returned items are subject to a restocking fee.
Warranty
All products sold through CPS are covered by their respective manufacturer's warranty. These warranties are the sole responsibility of the manufacturer. There are no other warranties, expressed or implied by CPS.
If you have questions regarding any of the products we offer and would like assistance,
please contact us today.